Service Dispatcher: A description for the service dispatcher job
Miscellaneous Jobs » Jobs In Production And Distribution Of Utilities » Jobs In Production And Distribution Of Utilities Nec » Service Dispatcher
Service Dispatcher – Schedule clerk, trouble dispatcher Dispatches customer service workers to install, service, and repair electric, gas, or steam powered systems or appliances, or cable television systems: Reviews work orders from departments or complaints from customers and records type and scope of service to be performed. Determines and schedules orders according to urgency. Contacts supply storekeeper to verify availability of parts and equipment to ensure scheduled work performance. Receives check in calls from service workers by radio, telephone, or in person. Informs workers of type and location of work to be performed and dispatches workers to job. Keeps records of repairs, installation, removal of equipment or appliances, and hours required on each job. May also maintain records, using computer terminal. May also be designated according to utility as Telegraphic-Service Dispatcher (phone industry).
Job industry: power industry
Other job descriptions:
Service Dispatcher
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