Correspondence Clerk: A description for the correspondence clerk job

Clerical And Sales Jobs » Stenography Typing Filing And Related Jobs » Stenography Typing Filing And Related Jobs Nec » Correspondence Clerk

Correspondence Clerk: Composes letters in reply to correspondence concerning such items as requests for merchandise, damage claims, credit information, delinquent accounts, incorrect billing, unsatisfactory service, or to request information: Reads incoming correspondence and gathers data to formulate reply. Operates typewriter to prepare correspondence or to complete form letters, or dictates reply. May also route correspondence to other departments for reply. May also keep files of correspondence sent, received, or requiring further action. May also process orders, prepare order forms, and check progress of orders [ORDER CLERK (clerical jobs) 249.362-026]. May also be designated according to type of correspondence handled as Claim Clerk (clerical jobs), Credit-Correspondence Clerk (clerical jobs), Fan-Mail Clerk (recreation industry), Sales-Correspondence Clerk (clerical jobs).

Job industry: clerical jobs

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